Refund policy
At Favorine’s Flavor of Soul, we take great pride in providing high-quality, fresh food and seasonings. Due to the nature of our products, we do not offer refunds or exchanges unless your order arrives damaged.
Damaged Packages
If your package is damaged upon arrival, please follow these steps:
- Take clear photos of the damaged product and packaging.
- Email us at favorinesflavorofsoul@gmail.com with the photos and order details.
- Upon review, we will process a refund for the damaged item.
Incorrect Shipping Address
Please double-check your shipping address before placing an order. We will not reship orders due to incorrect addresses provided at checkout.
By purchasing from our store, you agree to these terms. Thank you for supporting Favorine’s Flavor of Soul!